Scythe and Sickle Barn (henceforth referred to as 'SSB') will accept enquiries for accommodation via this on-line service ONLY on the following conditions (your normal statutory rights are not affected):
CONTACT
• For commercial and legal purposes SSB contact details are :
Mr & Mrs R MacDonald
Scythe and Sickle Barn
Glaisdale
Whitby
North Yorkshire
YO21 2PZ
Tel : 01947 897726
RESERVATIONS
• All reservations are made on a 'First Come, First Served' basis!
• On receipt of an enquiry via the on-line form, or when enquiry is received by any other method, a communication will subsequently be sent to the originator agreeing the details submitted and detailing the deposit required to confirm the reservation.
• Proffered (and available) dates, once received by SSB, will be held for a maximum period of 14 days during which time the full deposit must be received by SSB for the accommodation requested. Provided the required deposit is received within this period the accommodation will then be considered reserved and confirmation details will be sent to the originator. If the required deposit is not received within this period then the dates held will be made available to other parties and the original reservation request cancelled.
CONFIRMATION
• Upon receipt of required deposit, accommodation reserved provisionally will be deemed as confirmed and notification sent to the originator via email or post. Such confirmation is held to be a contract between SSB and yourself and is subject to these conditions.
• Once confirmed, reservations may only be changed by resubmitting the original booking request, including any changed data, and such resubmission will be subject to the same reservation conditions. Changes to any of the dates originally booked shall be deemed to constitute a cancellation of the original reservation and may be subject to cancellation penalties.
PAYMENTS
• A sum equal to 10% of the total accommodation costs for the period booked is required as deposit to reserve the accommodation.
• The balance of accommodation costs must be paid in full not later than 4 weeks prior to the first date booked.
• Payments should be made in GB pounds and may be paid by Cheque, made payable to 'R MacDonald' All prices quoted on this website include any applicable VAT at the current rates.
• Late bookings (less than 4 weeks prior), and bookings made on the same day for accommodation shall be paid for in full on booking.
• Cancellations should be made initially by telephone to SSB and should be followed as soon as possible thereafter by email or written confirmation.
• Deposits received by SSB are not refundable in any circumstances once a booking confirmation has been issued. If the balance of rental has not yet been paid then SSB reserve the right to charge you for the accommodation in full. Where the full balance of rental has already been paid, then SSB will retain such monies pending any successful re-letting of the accommodation.
• SSB will endeavour to re let cancelled accommodation dates to other parties and if successful in doing so, a refund of the balance will be returned to you. If the accommodation can not be re let then such monies already paid are forfeit.
• In circumstances beyond the control of SSB (Force Majeure), SSB may cancel your booking, and shall not be liable either jointly or individually for any changes, effect on your holiday, loss or damage suffered by you, or for any failure of SSB to perform any of their respective obligations to you due to any event or circumstance which is beyond the control of SSB. By way of example, Force Majeure includes fire, flood, exceptional weather conditions, epidemics, destruction or damage to the property from whatever cause (other than the negligence of SSB) and all similar situations. In appropriate cases SSB will refund all monies paid in respect of the accommodation booked. No other compensation, claim for expenses or for alternative accommodation costs will be paid by SSB in any circumstances.
LIABILITY
• SSB shall have no liability for any death or personal injury or any loss of, or damage to, personal property unless caused through the negligence of SSB or any of its employees. You must take all reasonable steps to safeguard your personal property whilst on SSB property
• All accommodation described on this web site is accurately conveyed as at the time of the last published update of this website. There may, from time to time, be small detail differences between the accommodation portrayed on this website and that available for rent. Where any significant changes have been made SSB will make these differences known at the time of booking. SSB makes every effort to maintain the accommodation to a high standard and may make occasional improvements to the specifications described on this website.
COMPLAINTS
• Every effort is made by SSB to ensure that your holiday is both an enjoyable and memorable experience. We want you to return and always take notice of any helpful comments or criticism you may wish to make. If you have cause to make a complaint regarding the accommodation or of the service you have received then the proprietors would prefer you to speak to them directly as soon as the cause is apparent to enable the matter to be resolved as amicably and as efficiently as possible. If you are unable to do this for some reason then please write as soon as possible thereafter to SSB giving all relevant details, and the proprietors will investigate and advise you of any outcome as soon as possible.
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